Systems Administrator

Point North Networks, Inc. is a Cloud Hosting, Server Colocation, and Managed IT Support company in the Twin Cities.

We are seeking a Systems Administrator to work in our West St. Paul office to manage and support our customers utilizing our Cloud Services hosting environment and those subscribed to our Managed Services.

Responsibilities

  • Provide fanatical end-user support for our hosted customers, including IaaS customers, Server Colocation customers, and Hosted Desktop customers
  • Perform phone and on-site support for our local Managed Services customers
  • Responsible for new server builds, installations, and implementations
  • Document server configurations
  • Monitor & resolve server backup & restore issues
  • Monitor & troubleshoot network issues
  • Responsible for firewalls, switches, and other networking gear
  • Server cabling & racking
  • Work full-time (8am to 5pm)

Job requirements

  • Excellent communication skills
  • Excellent troubleshooting skills
  • Excellent organizational skills
  • Excellent documentation skills
  • Ability to work nights and weekends
  • Experience with Hyper-V
  • Experience with ConnectWise PSA
  • Experience with LabTech RMM

Responsibilities

  • Competitive salary
  • Flexible work schedule
  • Casual work environment
  • PTO
  • Medical reimbursement option

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