Point North Networks, Inc. is a Cloud Hosting, Server Co-Location, and Managed IT Support company in the Twin Cities.

We are seeking a Systems Administrator to work out of our West St. Paul office to manage and support our customers utilizing our Cloud Services hosting environment and our Managed Services customers.

Responsibilities:

  • Provide fanatical end user support for our hosted customers including IaaS customers, Server Colocation customers, and Hosted Desktop customers.
  • Perform phone and on-site support for our local Managed Services customers.
  • Responsible for new server builds, installations, and implementations.
  • Document server configurations.
  • Monitor & resolve server backup & restore issues.
  • Monitor & troubleshoot network issues
  • Responsible for firewalls, switches, and other networking gear.
  • Server cabling & racking.
  • Full-Time 8am to 5pm

Job requirements:

  • Excellent communication skills
  • Excellent troubleshooting skills
  • Excellent organizational skills
  • Excellent documentation skills
  • Flexible work schedule. Nights & Weekends required.
  • Experience with Hyper-V
  • Experience with ConnectWise PSA
  • Experience with LabTech RMM

Point North Networks, Inc. Offers:

  • Competitive salary
  • Flexible work schedule
  • Casual work environment
  • PTO
  • Medical reimbursement option

 

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