Real Humans, Real Support – Just a Phone Call Away
Properly functioning IT systems are essential to the success of every business. When an IT problem arises, it can create several issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.
Our knowledgeable, certified, and experienced technicians will work with you and your staff a professional, efficient manner to keep your IT up and running properly. Our comprehensive help desk service is available via phone or email to help you and staff resolve their most annoying IT issues.
Customer Service Is Our Business
Point North prides ourselves in customer service. Our goal is to answer every call every time. When calling our helpdesk, you won’t be placed in a queue or routed up an escalation tree. You also won’t need to describe your problem several times. Our dedicated technicians know each and every one of our customers and can often solve issues within minutes of the initial call.
Driving Partner Success Through Our Love of Technology
We love technology. We invest in our employees. That combination drives success for partner clients who utilize our services. Our staff is trained and certified in many powerful technology solutions capable of mitigating many of our partners most pressing operational problems. Solving IT problems does not need to put stress on your employees. Call us to put our love and expertise in technology to work for you.
Our Help Desk Services:
- One-Call phone & email support from certified friendly and knowledgeable technicians
- Fast and reliable call resolution
- Remote and On-Site service
- Full IT team support for your business and employees
- Reporting & Resolution Dashboards
- Ongoing business reviews
If you are searching for a solution to support your company’s IT and employees, look no further than Point North Networks. If you would like more information about our Help Desk and Managed IT services, contact us today at 651-234-0895.