We are Point North

Minnesota’s Technology Support Experts

Point North Networks, Inc. has been serving the Minnesota area since 2005, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. It’s always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Meet Our Team

Brian Emerson

Brian Emerson

PRESIDENT FOUNDER

Brian is the founder and president of Point North Networks. He has a hand in virtually every part of the business – from sales to server administration. Brian also firmly believes in honesty, integrity, and serving the customer to the fullest extent possible. Prior to forming Point North, Brian had experiences of developing and implementing solutions for companies like 3M, BestBuy.com, and Carlson Companies.
Andy Gross

Andy Gross

STRATEGIC ADVISOR

Andy has designed and patented a number of products and services for various industries. He has also developed management teams and strategic partnerships, and resides in the Board of Directors for several companies, including Point North Networks and serves as a key player in our Cloud Services team.

Randy Erath

Randy Erath

FINANCIAL ADVISOR

Randy has over 30 years experience in growing and successful companies as a financial manager. His industry experiences include manufacturing, services, transportation, distribution, real estate, construction and not-for-profits. He has successfully set up manual and computerized accounting systems, controls and procedures in each of these industries. Additionally, he has been involved in tax planning strategies from both business and personal perspectives. Randy has also played a key role with his expertise in mergers, acquisitions and divestitures, including development of innovative financing strategies.
Mike Walley

Mike Walley

TECHNICAL SUPPORT MANAGER

Michael joined our hosting team in 2010. Along with 17 years of technical experience he brings 10 years of management experience in various technical support and help desk roles. He has a technical degree along with a Bachelors in Information Technology in Management. Prior to coming to Point North, Michael supervised a team dedicated to the support efforts of multi-platform software packages and devices.
Kim Emerson

Kim Emerson

BILLING & ACCOUNT MANAGER

Kim has been with Point North since 2005, when she started assisting with day-to-day activities. Within a few years she moved into her area of expertise and took over the billing department. Kim now oversees all customer billing and account management.
Sam Gross

Samuel Gross

CREATIVE DIRECTOR

Since 2008, Sam has focused on providing the highest quality solutions with the goal of helping businesses grow. He prides himself on building partnerships with clients. Understanding client’s business and objectives has been an integral component, not only to the success of the design solutions, but the overall success of their business.

Point North Networks, Inc.’s Managed Service Plan ensures:

Proactive Care

Dedication to the prevention of data loss and other business technology disasters before they happen.

Round the Clock Maintenance

24/7 access to remote & on-site server remediation services at a flat monthly rate.

Live Help Desk Support

Fast and reliable IT solutions provided 24x7x365 for your business users.
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Accelerated Innovations

Point North Networks, Inc. provides top-notch solutions!

Why risk downtime and lose sleep worrying about technology when Point North Networks, Inc. can provide top-notch solutions and service at a great price. It’s a no-brainier!

Jake Woodle, CTO, Accelerated Innovations
144design

They truly care about their clients!

For over 10 years I have worked with Point North. I am continually impressed with their commitment to providing the highest quality customer service. They truly care about their clients and the business they serve. They always make a point of being available, ensuring we have what I need.

Samuel Gross, 144design.com
Ortus Solutions

Their customer service is what makes the difference.

We have used Point North Networks, Inc. for 5 years and have found not only their products and services to be rock solid, but their customer service is what makes the difference. Their name represents the incredible value they bring to your enterprise.

Luis Majano, President, Ortus Solutions

DRIVING CLIENT SUCCESS THROUGH OUR LOVE OF TECHNOLOGY
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