Managed IT Services

Remove your technology headaches and drive your IT efficiency

The days of simply relying on an IT guy who offers reactive IT services are over. In today’s fast-paced business world, your company needs a professional IT partner who can proactively monitor your technology, negotiate with vendors on your behalf, and jump in to fix issues before they become big problems and cause expensive downtime.

Managed IT Services from Point North will eliminate the hassle of dealing with broken and unreliable IT. Our expert technicians will constantly monitor your technology and network systems, fixing what needs to be fixed and managing vendor relationship for an affordable monthly fee.

Server Support

Our server technicians will provide around-the-clock monitoring, optimization, and proactive management of your server’s critical functions. Our Managed Server service includes:

  • Server monitoring and problem remediation
  • Email flow and delivery monitoring
  • Patch management
  • Hard drive space monitoring
  • Backup monitoring and maintenance
  • Exchange and SQL preventative maintenance

Workstation Support

A full help desk available to you at a fraction of the cost of your own IT staff. Rely on us to support your workstations and staff with the following services:

  • Remote support
  • Antivirus scanning and security
  • Application troubleshooting and support
  • Patch management
  • Disk optimization
  • Event viewer monitoring

Network Support

We offer professional support for printers, routers, firewalls, and networking gear. Our team will take care of your company’s entire network infrastructure with the following services:

  • Remote support
  • Firewall and security management
  • Network optimization
  • Bandwidth management
  • Printer support
  • IP addressing configuration

Vendor Support

Let us be your one-stop-shop for all of your external IT vendors. We will manage any issues with your ISP, connectivity, phone service, and printer/copier vendors. Our services include:

  • Vendor coordination
  • Software installation
  • Vendor recommendations and comparisons
  • Cost analysis

On-Site Technical Support

Need an expert at your office? We can be onsite to solve any technical challenge you may have, including help with the following:

  • End-user training
  • Installations
  • Office moves and additions
  • Complex troubleshooting
  • Roadmap consulting
  • IT Projects