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A Good Disaster Recovery Strategy Can Save Your Business

There are countless ways your organization could face down a disaster, whether it’s a high-profile natural disaster, a physical disaster, or a technology-related disaster. If you aren’t prepared to face the consequences, your business could falter in the face of such incidents. How can your business best prepare itself for all manners of disasters?

Disaster Recovery Is a Big Issue

There are two ways to approach a disaster: reactive and proactive. The reactive approach involves the mindset that you cannot prevent the disaster; therefore, there is no reason to try, as you will experience the consequences anyway. The other mindset, proactive, subscribes to the idea that you can be ready for a disaster and can mitigate the damages ahead of time with the right amount of preparation.

In just about all situations, it’s better to be proactive than reactive, especially in the case of disaster recovery. Due to the nature of the situations, you never know if and when they will strike, so you had best be prepared to handle natural disasters, physical disasters, and technology disasters. Let’s go over them.

Natural Disasters

A natural disaster is usually what people think of when they think of disasters, and they include situations like fires, floods, hurricanes, tornadoes, blizzards, and so on. You could even put a pandemic in this category. While the severity might vary, there can be no denying that these situations can impact operations. You need to have a plan to address unexpected weather and illness for your business; the continuity of operations hangs precariously in the balance.

Physical Disasters

A physical disaster has to do with the physical infrastructure of your company, which might include your building, its utilities, physical security breaches, or theft. Examples include burst pipes, HVAC system errors, and power failures. While it might not seem like a massive loss, you can be sure that the accumulated downtime will be costly enough to make you wish you had a contingency plan in place.

Data Recovery

Technology Disasters

Technology disasters are the result of technology failures, including the components of systems, as well as cybersecurity breaches. These are the most likely issues you will deal with regarding your hardware, and it will inevitably fail with enough wear and tear. Furthermore, they require a very specific skill set and expertise to maintain. Technology-related disasters like data loss and cyberattacks can both be prepared for, so it’s your responsibility to do so.

How to Go About Planning for the Worst

The general goal of a disaster recovery plan is to reduce downtime and get back to business as usual as quickly as possible. The devil is in the details, here; you need to know exactly what must be done, including metrics and benchmarks you want to hit, in order to successfully prepare for a disaster incident. There are certain things you’ll need regardless of the situation, though, such as data backed up both on and off-site. With the appropriate preparation, you can ensure that these situations don’t derail your operations.

Point North Networks can help you build out a disaster recovery plan and test it periodically to ensure your business can recover without a hitch. To learn more, reach out to us at 651-234-0895.

Disaster Recovery

What You Need to Know to Get Through a Data Disaster

A disaster recovery plan is a strategy that allows a business to return to normal after a disruption of some type. Some data disasters are brought on by outside attacks, some are the result of a natural disaster or environmental issue, and some are simply a return to normal after an internal problem interferes with business operations. Today, we’ll take a look at a few things you need to know about disaster recovery to help you mitigate the negative effects of a data disaster.

In IT, disaster recovery is focused on the safeguarding of data and information systems, but for the business it is a wholesale strategy that protects a business’ ability to function after it has dealt with an often avoidable issue. With companies now dealing with much more data than ever before, as well as customers who don’t respond positively to data breaches or downtime, having a comprehensive disaster recovery platform in place is essential to getting through tough situations that may affect your business. Let’s take a look at three things you need to know to properly manage your disaster recovery plan.

Planning is Imperative

The first misconception that most people have about disaster recovery is that it is a massively complex strategy that has a lot of moving parts that need to be handled before you can go on business-as-usual. This isn’t the case. For most smaller businesses, it could simply be a strategy highlighted by a comprehensive data backup and recovery plan. As organizations get larger, however, more detail will be necessary about how to recover systems, applications, and working conditions.

Regardless of what type of organization you run, you need to understand that if you are enacting your disaster recovery plan, there are some serious issues that are affecting your business and you need to confront them head-on. Planning out scenarios can help your team be ready to do what needs to be done to get your business back up and running fast after a disaster. You will need to know how your backup system works, who is in charge of the different parts of your DR platform, and set a responsible recovery point objective (RPO) and recovery time objective (RTO) to pinpoint how far back your recovery needs to go to get stable applications and data back and how much time you have to get that done.

Test Your DR

One of the biggest problems organizations have with their disaster recovery platform is that they haven’t tested it. In fact, nearly a quarter of businesses have never tested their disaster recovery plan. Failure to test opens up a litany of issues, including the DR platform falling on its face and leaving your organization clutching at straws. You don’t have to test the platform monthly, or even quarterly, but ensuring that your DR platform is tested at least once a year can help you avoid a lot of would-be headaches.

Since testing your DR strategy can disrupt your business and cut into productivity, some business leaders won’t want you to do it. It’s this reason that IT administrators have to push back and ensure that the system is tested at least once annually. Any time you test any system, you will inevitably find problems with it. It stands to reason that your DR strategy will have some issues, but every test provides an opportunity to fix problems. As a result, updating the DR plan with lessons you’ve learned during testing will be invaluable if the real thing needs to be enacted.

The Human Element

You may think of your disaster recovery strategy as an IT issue, but your entire DR platform is handled by humans. A comprehensive DR strategy has to include contingencies for employees. For instance, if your business’ location is compromised for whatever reason, do you have the ability to get them access to company data they need to do their jobs?

Take the COVID-19 pandemic for instance. Not many businesses had “global pandemic” on a list of their DR contingencies and it cost many organizations greatly. With governments handing down shelter-in-place mandates in the early part of the pandemic, many businesses had to invest a lot of capital, often capital they didn’t have, to ensure that their businesses could continue. Regardless of what you do with your technology, businesses are mostly human endeavors and ensuring that your policies cover eventualities like work-from-home strategies can make all the difference between being profitable and closing up shop.

 

Don’t get caught in-between. If you would like to have a conversation about business continuity or disaster recovery with our IT experts at Point North Networks, Inc., reach out to us today at 651-234-0895.

 

 

Data Backup

Top 10 Reasons to back up data

A good business owner envisions the future and what it could bring about. You may have already devoted a considerable amount of time to the good things that could happen, but how often do you picture the bad?

If you don’t imagine the worst-case scenario, you could be putting your business on the line. Are you prepared to deal with data loss or data corruption?

Data backup and disaster recovery are critical components of any successful business. Most companies rely on data in at least some capacity, so without it, operations can be stymied significantly. This is reason enough for you to have backup data. However, there are several other reasons for data backups. Here are the most important ones.

Why You Should Have a Data Backup Plan

Data backup is extremely important in today’s digital world where cyber threats are increasingly becoming a menace. As Morgan Stanley describes it, “Backing up data refers to the process of making a copy of the information typically stored on your desktop or laptop computer, smartphone or tablet.”

Loss of data could happen due to human error, accidental deletion (68% of businesses report this as the main reason for data loss), natural disasters, malicious attacks, external hard drive failure or another hardware failure, or stolen or lost devices. Data backups on a regular basis are one of the best practices all businesses must follow.

As the IT world evolves, so does the need to have backups on different devices including mobile devices or your desktop system.

Prevention from data loss

Preventing loss of data is the main reason to have a data backup. Having data backups will ensure that you are able to recover your lost data easily and continue your business operations. As most businesses now operate digitally, the importance of data has never been so crucial. And making sure that have a proper data backup plan will only ensure that your business doesn’t face any obstacles.

Competitive edge

In case of data loss, your business might come to a standstill and other, more prepared businesses will be able to take advantage of this situation. However, if you have data backups, you will be able to continue with your business as usual.

Reduced downtime

Research shows that 42% of companies faced major downtime due to loss of data. Having data backup will reduce the time spent looking for lost information. By creating a proper backup system, you will ensure that your productivity is not hampered.

A must for a disaster recovery plan

A disaster recovery plan is a set of policies and procedures you follow during a disaster. Data backup is one of the most important components of this plan as it allows businesses to get back to work without disruptions.

Having an archive

Many businesses rely on past data for present and future operations. Data backup enables them to create an archive that can be dug into to find important data whenever the need arises.

Fast recovery

Cyber threats like malicious email links, etc can result in data loss. Data backup will ensure that you can restore things before all is lost.

Reduce unwanted work

Reports indicate that more than 41% of companies face reduced productivity due to data inaccessibility. Data backups mean you can quickly find deleted files and reduce the unwanted work of searching for data haphazardly.

Better auditing

Audits are an important part of every business life cycle. With proper data backup, you can ensure that all financial, accounting or other regulatory information is available readily, making audits a breeze.

Annual reporting

Annual reports require data for the entire year or even more. Data backup will ensure that you have access to it, helping you create more detailed annual reports.

Peace of mind

With proper data backup, you can enjoy peace of mind as you will not have to worry about loss of data and how you will tackle the situation.

Disaster Recovery Process

The process of such recovery is just as important, as without it, you cannot get back into business following the loss of business-critical data. You must enable actions like incremental backup and differential backup to ensure things are fine.

This is what enables your business to maintain operations even in the face of severe disasters, like a hacking incident or a natural disaster.

While having data backup is helpful, you still need a method that ensures a quick recovery time to avoid downtime. You might consider concepts like data backup, operations, workforce longevity, and alternative working conditions when putting together your recovery plan, whether the disaster is from nature or your fellow humankind.

Your business should implement a cloud-based data backup system for increased storage capacity and a recovery tool that takes periodic snapshots of your data. Storing data on Cloud will allow you to accomplish the following:

  • Data backup can be taken throughout the workday rather than only once at the end of the day.
  • Cloud makes backups accessible at a moment’s notice, something which is incredibly valuable when recovering from a disaster.

When your company is under pressure from a disaster, time is critical. You don’t want to be worrying about how and when to restore your data. It helps to just have the cloud take care of these processes for you.

Other Data backup best practices

Now that you are familiar with the importance of data backup, let’s look at the ones that will allow you to save your data better and provide you with a competitive advantage.

  • Always take full backups of your data
  • Keep the backup of original data easily accessible
  • Follow the 3-2-1 rule
  • Make storing backup information on the cloud or Google Drive a habit
  • Keep a check on your stored data and the last full backup
  • Perform backups – full backups, differential backups and incremental backups regularly

How Point North Can Help with Backups

Start taking your data backup and disaster recovery seriously before you suffer from a situation that could easily have been prevented. Alternatively, partner with a data backup solution provider like Point North.

We enable a host of services to both large and small businesses including incremental backups, differential backups, backup services, saving backups, Cloud Services like cloud storage, full backup services, regular backups, and a lot more.

To learn more about how you can take advantage of enterprise-level data backup and disaster recovery solutions, reach out to Point North Networks, Inc., at 651-234-0895.

Frequently Asked Questions About Data Backup

Why is data backup important?

Businesses today deal with heaps of data. Most of their operations and a majority of their success depend on the data they store. If this data is lost, businesses will get crippled and will take a long time to get back to action. However, data backup can prevent this situation and have them back running in case of a loss of data.

How data backup helps businesses?

It is a process that gives businesses a competitive advantage, reduces downtime, provides an archive, allows faster recovery, reduces workload in finding the right data, enables better auditing and annual reporting and gives absolute peace of mind.

Why is it a good idea to hire a data backup service provider?

Dealing with data is a critical function and you just can’t afford to go wrong there. Having a professional partner will ensure that your data is stored safely on Cloud or remote location and that the process of data storing is followed meticulously.

Data recovery

Protecting Digital Assets a Must for Modern Businesses

Business can be difficult when everything goes right, but when disaster strikes, serious issues arise that need to be answered fast and if you don’t have a business continuity plan in place, your business will be in peril. It doesn’t matter what you do, if circumstances decide that your business needs to shut down, having a disaster recovery policy in place as a part of a larger continuity plan, will do more than you think to save your business.

Consider the Risks

Having a business continuity plan is to consider the risks your business is likely to face. Some of them have to do with your geographical location and the types of disasters that you could legitimately face, some have to do with operational downtime and the causes of that, but regardless of what risks your company could potentially face, having a plan to circumvent those potential risks is at the core of your continuity strategy.

When we talk about disaster recovery, we are talking about instances that stop your business’ ability to function. Sure they could be flood, fire, or weather, but they could just as easily be computer component or utility failure. Most businesses were not ready for the COVID-19 pandemic, which turned out to be a huge disaster for a lot of businesses. The businesses that were able to quickly pivot to deal with the problems of state-sponsored quarantine or the lingering uncertainty of operations in response to the global pandemic, were the businesses that thrived over the past couple of years.

So while you can’t rightly have a response to every problem, covering your bases to help maintain your business’ ability to operate is essential to overcoming these issues. Let’s take a look at some variables your disaster recovery strategy needs to ensure that digital assets are protected.

Data Backup and Recovery

The truth is that any business that is unable to recover data when struck by a data disaster will likely lose customers. This can happen from malware attack, component failure, or any natural disaster caused by weather. The best way to mitigate this scenario and protect your business’ data is to have a reliable, redundant backup of all files and applications. Not only should you keep an onsite backup, you need a solution to the fact that many times, that backup would be compromised due to the disaster. A cloud-hosted backup that is incrementally updated makes the most sense for almost every organization.

Think about it, a data backup service can effectively keep your whole organization from descending into chaos. Think about all the negative circumstances there are surrounding the  compromise of people’s personal and financial information, and a data backup and recovery service begins to pay for itself. Here are a few scenarios:

Data Recovery

  • Ransomware attack

    Your business gets hit with one of the millions of ransomware attacks that hackers are disseminating and your files are locked down. With a timely backup, you can restore your systems rather than paying a huge ransom to get your files back. There’s no telling if you would even get them back, either, a whole other can of worms that you don’t want to face.

  • Natural disasters

    Regardless of where your business is, disasters come in many forms. If you are knocked out of commission because of a natural disaster, ensuring all your operational data is safe in an offsite data center, it makes it easier to make the important moves necessary to get your business back up and running.

  • Human error or sabotage

    End users are the cause of 88 percent of all data breaches. With that knowledge, understanding your data is protected against employee mistakes, negligence, or sabotage makes dealing with an internal data breach that much easier.

Those are just three examples where disaster recovery can save your bacon. Having the ability to restore your data and applications quickly in the face of a perilous situation not only provides peace of mind, it provides stability in situations that demand it. If you would like to talk to one of our security professionals at Point North Networks, Inc., about getting a backup system in place that is right for you, give us a call at 651-234-0895 today.

component of a successful business

The Components of a Successful Business Continuity Strategy

With the future so uncertain, it’s no surprise that many organizations are turning their focus toward business continuity. There are a lot of components that go into making a successful continuity plan, and if you want to optimize your chances of survival in the face of a disaster, you need to ensure that all your bases are covered.

First, let’s take a look at what business continuity means, particularly in a post-pandemic world.

Defining Business Continuity

A lot of things can go wrong when you run a business. From natural disasters like electrical storms, fires, floods, and so on, to not-so-natural disasters like hacking attacks, ransomware, and user error, there are a lot of ways that your business’ operations could be disrupted for extended periods of time. At its core, the business continuity plan is a list of steps that must be taken following such a disaster to keep downtime and losses to an acceptable minimum. It should be noted that business continuity and disaster recovery, while two sides of the same coin, are not one and the same. Disaster recovery is simply one of the many components of a successful business continuity strategy.

The Primary Components of Your Strategy

Before identifying where you should invest your time and effort when planning for business continuity, it’s best practice to run what is called a business impact analysis, which helps to identify critical functions of your organization. Basically, you take a look at which operations would be most costly during a disaster scenario; this helps you shore them up with your business continuity strategy.

 

The various parts of your business continuity strategy will generally fall into one of these three categories, based on what the above critical functions are for your specific industry:

 

  • Digital resources: Most businesses rely on data of some form or another, whether it is stored on-premises or in the cloud. Making sure that you retain access to that data in the worst of times will be crucial. Data backup systems can aid in this process and make certain that your digital assets are not lost forever.
  • Human resources: Your business cannot function without its employees, so you need to account for them, too. Establishing a chain of command and guaranteeing that you stay in touch with any clients or vendors will be critical to ensuring business continuity.
  • Physical resources: This includes things such as your office space, physical assets like your hardware solutions, and anything else of the sort that’s needed for your employees to do their jobs in an effective way. Especially if you rely on manufacturers or a supply chain, ensuring that this is not broken is critical to success in the face of a disaster.

 

At the end of the day, your business continuity strategy should be accessible to anyone who will need it, along with a list of necessary equipment, the locations of your data backups, and contact information for additional resources as needed.

Reinforcing Business Continuity

A business continuity strategy is only effective if it can be feasibly pulled off and it meets your expectations. Imagine going through a disaster scenario only to discover that your business continuity strategy simply does not return the expected results, or perhaps it doesn’t execute well at all. This is why it is important to routinely test and adjust your strategy; you don’t want to be caught unawares. Here are some details to look for when testing your business continuity plan:

 

  • Expected downtime: Does your plan meet the expected minimum amount of downtime and the costs associated with it?
  • Ease of implementation: Is your plan able to kick off without a hitch?
  • Feedback from staff: Have you listened to key staff who might be able to identify opportunities for improvement?

Need a Hand Getting Started?

The world of business continuity can be a bit daunting, but in today’s business climate, you cannot afford to be passive with it. Point North networks, Inc., can equip you with the tools needed to ensure minimal downtime and disruption in the face of a disaster. To learn more, reach out to us at 651-234-0895.

counting the reasons

Counting the Reasons for the 3-2-1 Data Backup Rule

I hope I don’t have to tell you how important your business’ data is to its continued survival, just as I hope I don’t need to explain why this makes this data a priority to protect, regardless of your business’ size. What I do want to explain is the concept of the 3-2-1 Rule and how it pertains to your data backup, and why we would recommend that one for your business’ purposes.

What Makes a Data Backup Such an Important Asset?

In a word: insurance.

Data is, as we’ve well established, a crucial component to your business’ continued operations and survival. Tons of it is generated, collected, stored, and updated each day to support our daily lives. If a business were to lose the data that it had accumulated, it would suddenly find itself in a very bad spot.

This is what makes the idea of a data backup such a good one—in many cases, it is this backup that keeps a business from going under. Of course, this requires that the data backup be properly maintained as well.

To put themselves in the position that offers the most success, we generally recommend that businesses prepare their data backups in accordance with the 3-2-1 Rule.

What is the 3-2-1 Rule of Data Backup?

Simple: keep at least three copies of your data, in two mediums or formats, at least one copy of which kept off site and separate from the others.

Why multiple copies? Multiple copies ensure that—should one of your backups become corrupted or infected or otherwise infiltrated, you have a spare or two to fall back on. While we say three, three should really be considered the bare minimum.

Why multiple formats or mediums? Well, consider what would happen if you made yourself two lunches in case it rained, but packed both into a paper bag. With both in a paper bag, the backup lunch would end up equally soggy as the original lunch. Keeping your backup in a different format or storage medium helps prevent it from being impacted by the same thing that damages the original.

Why the offsite version? Keeping a backup offsite helps to ensure that—even if a disaster were to completely annihilate your business’ physical location—the data you rely on would still be accessible to you by virtue of the data backup. This gives us something else that is important to consider: the concept of an “air gap” in terms of data security.

What is an “Air Gap?”

Let’s go back to our “backup lunch” example, for a moment. While having an extra lunch was a good idea—our example made it clear why—keeping it so close to the original removed its benefits. However, if we were to take the same concept of having a backup lunch and add in an air gap (keeping an extra lunch in the break room at work, or stashing a few bucks to order something out, perhaps), we removed the threat of a single disaster preventing us from eating.

In terms of the data on your network, an air gap is just that—physical distance and separation helping to isolate resources and protect them from many threats.

Point North Networks, Inc., is here to help businesses like yours manage all the complexities of their technology so that you have more room to succeed. Give us a call at 651-234-0895 today to find out more.