The Point North Difference
Point North Networks is your trusted IT partner for businesses who embrace technology. We provide customized IT solutions to maximize your business security, productivity and profitability.
We believe that honesty is the foundation for every great relationship.
We are unassuming in the way we conduct ourselves and appreciate the input and feedback of others.
As leaders in IT, our work and our behaviors will always reflect the highest level of quality & efficiency.
We value long-term partnerships that are mutually beneficial, rather than short-term gains.
We strive to go above and beyond, and always give our clients more than they expect.
Meet your Dedicated IT Support Team
Brian Emerson is currently the president of Point North Networks, Inc. He has developed and implemented technology solutions for companies such as 3M, BestBuy.com, Carlson Companies, and many others. Brian is a recent graduate of the Goldman Sachs 10,000 Small Business Program at Babson College and sits on the Board of Directors at the River Heights Chamber of Commerce.
DIRECTOR OF OPERATIONS
Dana Johnson is Point North Networks, Inc. Director of Operations. He has been with the company for more than 2 years and has been integral in process improvement and strategic growth. As a leader within the organization Dana is responsible for overseeing the activities of our Cloud, Security and Managed IT departments. In his additional role as an integrator, he is intimately familiar with the company strategic vision, and works diligently to ensure all individuals within the company are on track to achieve the company vision, while achieving unprecedented personal success. Dana’s true passion is finding ways to improve systems and processes for Point North Networks partners. He is driven by the unyielding position that everything can be improved, and “it’s always been done that way” is never an acceptable reason to continue down a path.
On top of his work for Point North Networks Dana continues to work for the Unites States Navy as a reservist. As the Region North Embed Coordinator for the Commander, Naval Information Force Reserve he is responsible for 500+ Sailors in a 17 state area.
Beyond his careers Dana lives outside a small rural Wisconsin town with his wife, two sons and four dogs. He is a self-professed, and proud nerd
FINANCE & HR
Robynn is an experienced HR professional with several years of experience in the field. She has a strong track record of managing various HR functions, including talent acquisition, employee relations, performance management, and compliance. Robynn is highly skilled in developing and implementing HR policies and procedures that align with our organizational goals and values. Robynn is also adept at building relationships with employees, managers, and stakeholders to drive positive employee engagement and retention. With excellent communication and problem-solving skills, Robynn is a valuable asset to our internal operations team.
TECHNICAL ACCOUNT MANAGER
Ken Taylor is our partner account manager ensuring the satisfaction of services & ensuring business growth utilizing technology. Ken has a background in business management, managed IT, and customer service. He is also a current client of PNN utilizing our hosting services for his own small business.
IT SECURITY ANALYST
Rick is a IT Security Analyst with a broad knowledge of hardware, software, and networking technologies to provide a powerful combination of analysis, implementation, and support. Extensive experience in system and network administration, hardware evaluation, project management, systems, and network security, incident analysis and recovery. Rick also has over 10 years’ experience with both physical and virtual environments. Rick is a recipient of the “U Rock Award” for multiple outstanding reviews from various Managed Services clients from a previous employer.
SR SYSTEMS ADMINISTRATOR
Matthew has been working in the IT field for 26 years. His career started on a software helpdesk for Compaq (now HP) and quickly worked my way up into doing network and server support for companies such as GE Capital. In the mid-2000’s Matthew did a number of consulting jobs before landing a job as the IT Manager for Afton Alps (later Vail Resorts) which he worked at for almost 10 years, providing all levels of support as well as management for a single organization. Matthew has a broad range of experience and knowledge of the underlying technologies of IT spanning decades. Matthew currently works as a Senior Technician for Point North Networks providing escalation support and working on infrastructure projects.
CLOUD & DATA CENTER TECH
Josh has been with Point North Networks since 2021. Since earning his A.A.S. degree in Information Management Systems he has worked in various technical roles such as IT help desk, installation technician, and technical support representative/technical sales. Josh looks to create a personable experience when working with clients and always strives to provide an honest and quick response to their technical concerns.
Dan is a highly skilled and experienced senior IT technician with over 10 years of experience in the field. He has a proven track record of managing complex IT projects and providing technical support for various hardware, software, and network systems. Dan possesses a deep understanding of IT infrastructure and has a strong ability to troubleshoot and resolve technical issues. He has expertise in implementing security measures and ensuring compliance with industry standards and regulations. With excellent communication and interpersonal skills, Dan is capable of working collaboratively with various stakeholders to provide innovative solutions and improve overall IT operations. Dan is committed to staying up-to-date with the latest technologies and trends to ensure that his skills remain relevant and valuable.
Christina has been working in IT since 2013 after graduating with an associate degree in Computer Information Technology. She has worked for many companies, both big and small. She believes in treating everyone the way she would like to be treated especially when it comes to the client experience. Christina will go above an beyond as needed to get a resolution.
Ben started his career in IT at Inver Hills Community College in Inver Grove Heights, MN. He then achieved his A.A.S. degree for Information Technology Support. He currently is furthering his education at Metropolitan State University in St. Paul, MN for his B.S. degree for Computer Information Technology. While at Point North Networks, Ben has been able to work on several different aspects of the Information Technology world and expand his knowledge of different hardware and software. Ben has recently earned his A+ certification. Ben’s specialties in the IT industry & at Point North, include setting up new computers and migrating user data to new environments Ben especially enjoys working with clients in helping them solve their IT issues.
Evan has extensive experience in customer service at both an individual and corporate level. He excels at taking unusual or complex needs and developing the best solution.
Evan enjoys working with clients and speaking with them via helpdesk phone and emails to resolve their technical issues.
Hear It From Us
Brian Emerson, President
Dana Johnson, Operations Director
Robynn Erdman, Office Administrator
What We Do
Matthew Koss, Sr. Systems Administrator