The Point North Difference

Point North Networks is your trusted IT partner for businesses who embrace technology. We provide customized IT solutions to maximize your business security, productivity and profitability.

Our Values

Honesty

Honesty

We believe that honesty is the foundation for every great relationship.

Modesty

Modesty

We are unassuming in the way we conduct ourselves and appreciate the input and feedback of others.

Professionalism

Professionalism

As leaders in IT, our work and our behaviors will always reflect the highest level of quality & efficiency.

Relationships

Relationships

We value long-term partnerships that are mutually beneficial, rather than short-term gains.

Transcending

Transcending

We strive to always give our clients more than they expect.

Meet your Dedicated IT Support Team

Brian Emerson

PRESIDENT FOUNDER
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Brian Emerson is currently the president of Point North Networks, Inc. He has developed and implemented technology solutions for companies such as 3M, BestBuy.com, Carlson Companies, and many others. Brian is a recent graduate of the Goldman Sachs 10,000 Small Business Program at Babson College and sits on the Board of Directors at the River Heights Chamber of Commerce.

Dana Johnson

DIRECTOR OF OPERATIONS
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Dana Johnson is Point North Networks, Inc. Director of Operations.  He has been with the company for more than 2 years and has been integral in process improvement and strategic growth.  As a leader within the organization Dana is responsible for overseeing the activities of our Cloud, Security and Managed IT departments.  In his additional role as an integrator, he is intimately familiar with the company strategic vision, and works diligently to ensure all individuals within the company are on track to achieve the company vision, while achieving unprecedented personal success.  Dana’s true passion is finding ways to improve systems and processes for Point North Networks partners.  He is driven by the unyielding position that everything can be improved, and “it’s always been done that way” is never an acceptable reason to continue down a path.

On top of his work for Point North Networks Dana continues to work for the Unites States Navy as a reservist.  As the Region North Embed Coordinator for the Commander, Naval Information Force Reserve he is responsible for 500+ Sailors in a 17 state area.

Beyond his careers Dana lives outside a small rural Wisconsin town with his wife, two sons and four dogs.  He is a self-professed, and proud nerd

Robynn Erdman

FINANCE & HR
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Randy has over 30 years experience in growing and successful companies as a financial manager. His industry experiences include manufacturing, services, transportation, distribution, real estate, construction and not-for-profits. He has successfully set up manual and computerized accounting systems, controls and procedures in each of these industries. Additionally, he has been involved in tax planning strategies from both business and personal perspectives. Randy has also played a key role with his expertise in mergers, acquisitions and divestitures, including development of innovative financing strategies.

Ken Taylor

TECHNICAL ACCOUNT MANAGER
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Ken Taylor is our partner account manager ensuring the satisfaction of services & ensuring business growth utilizing technology. Ken has a background in business management, managed IT, and customer service. He is also a current client of PNN utilizing our hosting services for his own small business.

Rick Neubaum

IT SECURITY ANALYST
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Rick is a IT Security Analyst with a broad knowledge of hardware, software, and networking technologies to provide a powerful combination of analysis, implementation, and support. Extensive experience in system and network administration, hardware evaluation, project management, systems, and network security, incident analysis and recovery. Rick also has over 10 years’ experience with both physical and virtual environments. Rick is a recipient of the “U Rock Award” for multiple outstanding reviews from various Managed Services clients from a previous employer.

Matthew Koss

SR SYSTEMS ADMINISTRATOR
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Matthew has been working in the IT field for 26 years. His career started on a software helpdesk for Compaq (now HP) and quickly worked my way up into doing network and server support for companies such as GE Capital. In the mid-2000’s Matthew did a number of consulting jobs before landing a job as the IT Manager for Afton Alps (later Vail Resorts) which he worked at for almost 10 years, providing all levels of support as well as management for a single organization. Matthew has a broad range of experience and knowledge of the underlying technologies of IT spanning decades. Matthew currently works as a Senior Technician for Point North Networks providing escalation support and working on infrastructure projects.

Josh Lovell

CLOUD & DATA CENTER TECH
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Josh has been with Point North Networks since 2021.  Since earning his A.A.S. degree in Information Management Systems he has worked in various technical roles such as IT help desk, installation technician, and technical support representative/technical sales.  Josh looks to create a personable experience when working with clients and always strives to provide an honest and quick response to their technical concerns. 

Dan Jilek

SR TECHNICIAN
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Kim has been with Point North since 2005, when she started assisting with day-to-day activities. Within a few years she moved into her area of expertise and took over the billing department. Kim now oversees all customer billing and account management.

Christina Burgos

IT TECHNICIAN
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Christina has been working in IT since 2013 after graduating with an associate degree in Computer Information Technology. She has worked for many companies, both big and small. She believes in treating everyone the way she would like to be treated especially when it comes to the client experience. Christina will go above an beyond as needed to get a resolution.

Ben Rebischke

IT TECHNICIAN
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Ben started his career in IT at Inver Hills Community College in Inver Grove Heights, MN. He then achieved his A.A.S. degree for Information Technology Support. He currently is furthering his education at Metropolitan State University in St. Paul, MN for his B.S. degree for Computer Information Technology. While at Point North Networks, Ben has been able to work on several different aspects of the Information Technology world and expand his knowledge of different hardware and software. Ben has recently earned his A+ certification. Ben’s specialties in the IT industry & at Point North, include setting up new computers and migrating user data to new environments Ben especially enjoys working with clients in helping them solve their IT issues.

Evan Henderson

IT TECHNICIAN
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Evan has extensive experience in customer service at both an individual and corporate level. He excels at taking unusual or complex needs and developing the best solution.

Evan enjoys working with clients and speaking with them via helpdesk phone and emails to resolve their technical issues.

Security

Security

Productivity

Productivity

Profitability

Profitability

Driving Partner Success Through Our Love of Technology

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